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27 Feb, 2018

Agent Q Goes Onward

We partnered with Agent Q about a year ago and have used the chat bot platform to make some impressive tools on both our own website and for the sites of our clients. But now Agent Q has undergone a rebranding and is now Onward. And it's only gotten better.

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13 Feb, 2018

Top 5 Salesforce Spring '18 Updates

Salesforce released their new Spring 2018 update for Classic and Lightning users yesterday, and the tech team here at IGNITE Alliance have been busy checking out all the neat features they've introduced. Here are our favourite five:

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12 Feb, 2018

Cloud Managed Security Cameras, Simplified

Cloud Managed Security Cameras from Cisco Meraki

Cisco Meraki MV combines cutting edge architecture with single-pane-of-glass management to provide a solution that minimizes both infrastructural and operational complexity. This cloud management empowers network and security operators to perform previously complicated tasks in hours and minutes, not days or weeks, reducing the annual video surveillance operating expenses of an enterprise by over 50%.

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17 Jan, 2018

Simplify How You Work With G Suite For Business

Cloud Productivity Tools from Google Designed for Your Business

Ever thought about using G Suite for your business, or maybe you have heard of it? Simplify your email, video conferencing, cloud storage and file sharing from a single platform. Get all the tools your business and team needs to colloborate, save and edit files anytime, anywhere and receive emails like a boss.

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14 Nov, 2017

Facebook Announce Smarter Chatbots

Facebook says its machines are getting more and more human. The social giant released research Wednesday outlining its efforts to train artificially intelligent chatbots to negotiate with real humans — a skill that requires bots to actually plan a few steps ahead.

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08 Nov, 2017

Chatbots are the Next Big Thing in Customer Service

Chatbots are the new trend in the e-commerce market and they are bound to take over the whole business place. With the aid of artificial intelligence, businesses can be made to flourish and sales can increase.

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01 Nov, 2017

How Chatbots are Transforming the Market

In business, connectedness is everything. It is the basis for how sales are made, customers are satisfied, and how brands develop. Chatbots are the next big platform. Here's how you can get the most out of them.
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16 Oct, 2017

How Chatbots Will Change Customer Service in the Next 3 Years

Over the next few years, you will see chatbots becoming an ever-present component of the customer service experience. From sales teams to marketing strategies, artificial intelligence will be involved.

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26 Sep, 2017

10 Ways To Use Chatbots For Sales and Marketing

Having a website became standard for every business years ago. That same process is just beginning for chatbots. The use of artificial intelligence in sales and marketing is going to become a revolution in e-commerce.

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19 Sep, 2017

How To Solve Sales and Customer Service Problems With AI Chatbots

Artificial іntеllіgеnсе is a way оf mаkіng a соmрutеr rоbоt оr software thіnk іntеllіgеntlу lіkе humans do. Whеthеr you'rе аwаrе оr not, іt hаѕ аlrеаdу іnfluеnсеd your lіfеѕtуlе аnd is very lіkеlу tо grow іn the соmіng уеаrѕ.

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