We partnered with Agent Q about a year ago and have used the chat bot platform to make some impressive tools on both our own website and for the sites of our clients. But now Agent Q has undergone a rebranding and is now Onward. And it's only gotten better.

Salesforce released their new Spring 2018 update for Classic and Lightning users yesterday, and the tech team here at IGNITE Alliance have been busy checking out all the neat features they've introduced. Here are our favourite five:

Cloud Managed Security Cameras from Cisco Meraki

Cisco Meraki MV combines cutting edge architecture with single-pane-of-glass management to provide a solution that minimizes both infrastructural and operational complexity. This cloud management empowers network and security operators to perform previously complicated tasks in hours and minutes, not days or weeks, reducing the annual video surveillance operating expenses of an enterprise by over 50%.

Cloud Productivity Tools from Google Designed for Your Business

Ever thought about using G Suite for your business, or maybe you have heard of it? Simplify your email, video conferencing, cloud storage and file sharing from a single platform. Get all the tools your business and team needs to colloborate, save and edit files anytime, anywhere and receive emails like a boss.

Facebook says its machines are getting more and more human. The social giant released research Wednesday outlining its efforts to train artificially intelligent chatbots to negotiate with real humans — a skill that requires bots to actually plan a few steps ahead.

Chatbots are the new trend in the e-commerce market and they are bound to take over the whole business place. With the aid of artificial intelligence, businesses can be made to flourish and sales can increase.

Over the next few years, you will see chatbots becoming an ever-present component of the customer service experience. From sales teams to marketing strategies, artificial intelligence will be involved.

Having a website became standard for every business years ago. That same process is just beginning for chatbots. The use of artificial intelligence in sales and marketing is going to become a revolution in e-commerce.

Artificial іntеllіgеnсе is a way оf mаkіng a соmрutеr rоbоt оr software thіnk іntеllіgеntlу lіkе humans do. Whеthеr you'rе аwаrе оr not, іt hаѕ аlrеаdу іnfluеnсеd your lіfеѕtуlе аnd is very lіkеlу tо grow іn the соmіng уеаrѕ.